RNE IT Service Desk

PATHFINDER	EUROPTIRAILS	EICIS
support.pathfinder@railneteurope.info	support.europtirails@railneteurope.info	support.eicis@railneteurope.info

For Pathfinder, RNE is offering enhanced service quality from now on. The support response time has been reduced to 4 hours! Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time.Telephone support is offered during office hours from 09:00 to 16:00 with enhanced reaction time for request handling.

For telephone enquiries please call:
+43 1 907 6272 25

Service Desk opening hours on working days:

Monday - Thursday:	09:00 - 16:00
Fridays:	09:00 - 15:00