RNE IT Service Desk Contact changes

The new customer support addresses are as follows:

support.pathfinder@railneteurope.info

support.europtirails@railneteurope.info

support.eicis@railneteurope.info

For Pathfinder, RNE is offering enhanced service quality from now on. The support response time has been reduced to 4 hours! Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time.
For more information on the RNE IT Service Desk, please click here.

For future service desk requests, please be aware of these changes and also inform your colleagues.