Train Performance Management

Today there is no common system by which Corridor Managers can measure, analyse, and manage train performance. This is resulting in a lost opportunity to improve corridor punctuality.

In order to provide a solid basis for the improvement of the performance, the process for its monitoring and analyzing has to be described and implemented.

The goal is to describe the method for regular monitoring and analysing of the international train performance by Performance managers and to describe the rules for planning and implementing the measures to improve the performance under the umbrella of RNE Corridor Management.
Although the main focus in the first step is on the Corridor Train Performance Management, all the processes will be developed in such a way that they could be used also for other Train Performance Management projects.

Implementation of the Train performance management on corridor level together with the domestic one will complete the whole process of performance management in railway business.

1. Process implementation:
   Establish the Train Performance Management on corridor level
   
   
2. Allocation of human resources:
   Create a network of Performance managers
   

• international approach for punctuality analyses to improve the quality of train performance on corridor  and so to improve customer satisfaction and bring more traffic on rail
• to fulfill current and future obligations for corridor punctuality monitoring (e.g. as requested  for ERTMS corridors)
• to have a network of experts in place being able to fulfill the requirements for other performance monitoring projects (EPR, 3rd railway package, customer oriented quality circles)
• to establish regular international cooperation on the quality performance (looking over the borders) between IMs themselves and also together with the RUs.

Definition phase - March 2008 - November 2008

• Preparing the Project proposal
• Developing the process descriptions for Train Performance Management
• Carry out the test run on one RNE Corridor (RNE C10) – manual data collection:
  • To refine the processes
  • To provide the real data to work with in order:
    • to find the best working method (as recommendation for implementation)
    • to create different examples of reports and analyses
• Creating the Guidelines for Train Performance Management

Testing phase - started in December 2008

• Preparing Pilot test on 2 RNE Corridors (RNE C2 and C5) – automatic data collection via EOPT
  • Defining the scope and basic parameters for Pilots
  • Defining requirements and specification for reports
  • Development of new reports in EUROPTIRAILS
• Carry out 2 pilot tests (on RNE C2 and C5):
  • To test all processes
  • To prove the benefit of the project (improvement of performance) as the basis for the decision about roll-out on all other corridors